If you have lost your Personal Identification Number (PIN), please contact our Member Hotline at 2298-9333 to request a new PIN. Alternatively, you can click on the hyperlink to download the “PIN Re-generation Request Form” [FORM: PIN (ALL)]. Please complete the form and return the original to us via the following channels:
(1)
by mail to Bank Consortium Trust Company Limited at 18/F Cosco Tower, 183 Queen's Road Central, Hong Kong; or